Paying for your booking

Each item in your booking shows a payment deadline. We accept a payment made before that time, and we turn down one made at or after it. The amounts you pay must add up to the price of the items you are paying for. If a payment method carries a card fee, we charge it on top of the amount you pay with that method.

You can split a payment across more than one card or account. The payment goes through only when every part succeeds. If any part is declined, the whole payment fails, and you can try again.

An item counts as paid once a payment covering it has gone through. While a payment is still pending, or if it failed, the item is not paid yet and nothing in your trip changes.

We record the result of each card or account as it reaches us. A result for one card leaves the other parts of the same payment as they were.

If the payment deadline passes and no payment has gone through, we remove the unpaid items from your booking. Any payment still pending for them is cancelled. An item that is paid is never removed this way.

If your connection drops and you send the same booking again, we check whether that offer has already been booked. If it has, you get the booking you already have, or we turn down the second request. Either way, we tell you.